Shipping policy

Last updated: January 9, 2026

This Shipping Policy applies to all purchases made on flaxz.shop and outlines our fulfillment and delivery practices.

Order Processing Time

All orders for our kitchen sink drain racks are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.

Shipping Time & Delivery Estimates

We offer international shipping to provide our premium products to customers in Singapore.

  • Shipping Origin: All orders are dispatched from our warehouse facility located in the United States.
  • Target Market: We currently focus on serving the Singapore market.
  • Estimated Shipping Time: Once dispatched, the estimated international shipping time to Singapore is 7 to 13 business days.
  • Total Delivery Time: Therefore, the total estimated time from order placement to delivery in Singapore is approximately 8 to 16 business days.

Shipping Cost

We offer Free International Shipping on all orders to Singapore. There are no additional handling fees applied at checkout.

Tax and Duty Information

  • Customs Duties & GST: As this is an international shipment from the USA to Singapore, orders may be subject to Singapore's Goods and Services Tax (GST) or customs duties upon arrival. Please note: These charges are determined by Singapore Customs and are the responsibility of the recipient.
  • Currency: All transactions are processed in US Dollars (USD).

Shipping Locations

We currently ship exclusively to Singapore. If your destination is not listed at checkout, please contact us for further assistance.

Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number. You can track your shipment status through the link provided in the email as it travels from the USA to Singapore.

Delays

Delivery times are estimates and may vary due to external factors such as international logistics disruptions, customs clearance procedures in Singapore, or carrier delays. We appreciate your understanding in the event of any unforeseen delays.

Contact Information

If you have any questions regarding our shipping policy, please contact us:

  • Operator: Seear Ahmad Ramz
  • Email: support@flaxz.shop
  • Address: 9628 Tarvie Cir, Bristow, VA 20136-2117, USA
  • Phone: +1 603-937-7798